Refund Policy – Bootloo

At Bootloo, we value your trust and strive to give you the best shopping experience. If for any reason you are not completely satisfied with your purchase, we are here to help.

1. Eligibility for Refunds

1. Refunds are applicable only if:
2. The product is returned within 7 days of delivery.
3. The item is unused, unworn, unwashed, and returned in its original packaging with all tags intact.
4. Products showing signs of wear & tear, damage, or missing accessories are not eligible for refunds.

2. Refund Process

1. Once we receive your return, our team will inspect the product.
2. After approval, the refund will be initiated within 7–10 working days to your original payment method (Credit/Debit Card, UPI, Net Banking, Wallet, etc.).
3. If you paid via Cash on Delivery (COD), you will be asked to provide bank account details or UPI ID for processing the refund.

3. Non-Refundable Items

1. Gift cards, promotional items, or products purchased during special clearance sales are non-refundable.
2. Shipping charges (if any) are non-refundable unless the product delivered was defective or wrong.

4. Exchanges

1. If you wish to exchange a product (for size or style), you can request an exchange instead of a refund.
2. Exchange requests will be fulfilled based on product availability.

5. Order Cancellation

1. Orders can be cancelled before dispatch for a full refund.
2. Once shipped, cancellations are not possible; however, you may apply for a return/refund after receiving the product.

6. Contact Us

For refund-related queries, please contact us:

📩 support@bootloo.com

📞 +91-7493971001

✅ Bootloo reserves the right to modify or update this Refund Policy at any time. Customers are encouraged to review it periodically.